FAQ

Are batteries included with the final Mobility Product price ?

The battery price is included in the prices listed on our site for scooters. Your product will arrive with two Gel sealed maintenance free batteries. These batteries are FAA/airline approved and can be used on all forms of public transportation.

How do I select a scooter?

To ensure comfort and safety, a scooter first must possess adequate capacity for a persons height and weight. The second consideration is the environment in which the scooter will be operated. Rough or outdoor terrain may require more power and larger tires, while primarily indoor use may call for smaller tires and a better turning radius. The selection of a scooter that will be transported also may be affected by the limitations of the vehicle in which it will be carried.

What is the difference between a 3 wheel and 4 wheel scooter?

The biggest difference between the two types is that 3 wheelers have a better turning radius as compared to 4 wheelers. This is most apparent in a house or similar confined area. Four-wheeled scooters originally evolved from the need for more stable operation when traveling on slopes or uneven terrain. However, newer models of 3-wheeled scooters also boast a very stable ride due to their optimised centre of balance.

How long will a scooter operate with a fully charged battery?

Most scooters come with the recommended configuration of two 12 volt, 21 amp Gel batteries. These batteries provide 12 to 15 miles of travel per charge based on average use by a 175 LB person on a flat surface. Exceeding these conditions will shorten the expected range. However, most models can be fit with optional larger batteries if more range is needed.

How long does it take to fully charge the batteries?

Battery charging takes an average of 6 to 8 hours. In addition, all models include chargers with automatic shut off. This feature allows the user to plug in the charger at night and have fully charged batteries by morning.